What is PhysioDirect?

PhysioDirect is a new self-referral system to access some physio services within the Northern Care Alliance. It allows patients to access Physiotherapy services quickly and easily without having to see a GP first.

Please be assured that any information you provide will be treated in the strictest confidence and is security protected. Any information you provide is transferred to the Physiotherapy administration team using a secure link which prevents unauthorised people from viewing your details. Any information and referral details you do provide will only be retained in this system for 3 months after you have submitted a referral.

Please use the following link to access the self referral form - https://physiodirect.northerncarealliance.nhs.uk/

Who can self-refer?

You must be 16 years of age or over and have a musculoskeletal problem such as back pain, neck pain, a painful joint, and/or general soft tissues sprains and strains. This includes sports injuries, work related injuries and postural problems. Please note self-referral is for pain or symptoms affecting one area of your body only.

When should I not self-refer?

You should not self-refer but see your GP urgently if you have had any of the following symptoms since the onset of the problem

• If you have back pain and feel this is causing bladder or bowel problems (difficulty passing water)
• If you have suddenly lost any weight without trying
• If you have dizziness with loss of hearing of one or both sides, black outs, falls
• If you have a previous history of cancer or are currently undergoing treatment for cancer.

Self-referral CANNOT be used in the following instances. Please discuss this with your GP and they will need to refer directly to the appropriate service.

• You are under 16 years of age
• You have neurological, breathing or continence problems
• You have received treatment from the physiotherapy service for the same problem in the last 6 months – please see your GP for further advice.
• If you are wanting rehab on a fractured/broken bone
• If you are currently pregnant
• If you have had surgery for this problem in the last 12 weeks.
• If you have pain affecting several joints at the same time