Appointments

Learn how to access the various types of appointment we offer.

Urgent Appointments

If you've fallen ill, call us from 8am and we will assess you for an urgent same day appointment.

We cannot book same day appointments in person at our reception desk.

Routine Appointments

GP appointments are available up to two weeks in advance online through the NHS App.

Appointments with other clinicians can be booked up to six weeks in advance.

Out of Hours Appointments

Call Extended Access on 0161 271 3180.

For urgent evening, weekend and Bank Holiday appointments.

Changing appointments

Change or cancel your appointment in the NHS App. Alternatively, call us - you can leave voicemail if we're closed.

Your NHS number

You need your NHS number in order to setup and use your NHS Account and the NHS App.

You can use the NHS website to find your NHS number.

SMS Reminders

Make sure we have your current mobile number and we will text you 24 hours before your appointment to remind you what time you’re due to come and see us.

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Other Appointments

We offer a range of different types of appointment. Here is how to access them.

  • Online Consultations: For non-urgent medical queries, such as test results, repeat medication queries and ongoing medical problems, you can have a consultation online here through AccuRx
  • Under 5s: Children under 5 needing a same day appointment will be offered a face-to-face or telephone consultation with a prescribing clinician on the same working day.
  • Phone Appointments: Call us before 10.30am. We triage all requests and book phone appointments based on urgency.
  • Home Visits: Call us before 10.30am. We triage all requests and, where appropriate, will arrange for someone to come and see you.
  • Blood Tests: Call us to book an appointment.
  • Other Clinics: (e.g. Asthma, Diabetes, Counselling) Call us to book an appointment.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

If your circumstances have changed, you can update us using this form:

Update your details

Manage your health online

  • Manage appointments and prescriptions

  • Contact us online

  • Access test results

  • View your medical record

Hill Top Surgery_White
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Fitton Hill Neighbourhood Centre
Fircroft Road
Fitton Hill
OL8 2QD

Tel: 0161 271 3080
Email: Hilltop@nhs.net

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