Appointments and Prescriptions

Learn how to access the various types of appointment we offer.

And learn how to manage your repeat prescriptions.

Urgent Appointments

If you've fallen ill, call us from 8am and we will assess you for an urgent same day appointment.

Routine Appointments

GP appointments are available up to six weeks in advance online through Patient Access.

Repeat Prescriptions

You can send requests for your medications and check their status online through Patient Access.

Online Services

We strongly recommend you register for our online services to manage your appointments and prescription requests.

Speak to our Reception who will help you with registration to Patient Access.

SMS Reminders

Make sure we have your current mobile number and we will text you 24 hours before your appointment to remind you what time you’re due to come and see us.

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Other Appointments

We offer a range of different types of appointment. Here is how to access them.

  • Under 5s: Children under 5 needing a same day appointment will be offered a face-to-face or telephone consultation with a prescribing clinician on the same working day.
  • Phone Appointments: Call us before 10.30am. We triage all requests and book phone appointments based on urgency.
  • Home Visits: Call us before 10.30am. We triage all requests and, where appropriate, will arrange for someone to come and see you.
  • Blood Tests: Call us to book an appointment.
  • Other Clinics: (e.g. Asthma, Diabetes, Counselling) Call us to book an appointment.

Repeat Prescriptions

If you take medication regularly, it may be put on ‘repeat’ by one of our Doctors. This means that a Doctor has authorised you to have a certain number of prescriptions before they want to see you again to review how things are going.

You will then be able to request medications before you run out of them on Patient Access or in person at Reception (we can't take requests over the phone).

All medication requests take a minimum of 48 hours to be processed, and longer over weekends and public holidays. Please put your requests in with plenty of time to avoid delays in continuing to take your medication.

Register for Online Services

  • Manage bookings and prescriptions

  • Get alerts and reminders

  • View your medical record

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Fitton Hill Neighbourhood Centre
Fircroft Road
Fitton Hill

Tel: 0161 271 3080